RETURN
EXCHANGE POLICY |
USC - AIKEN
RETURN & EXCHANGE POLICY
CASH REGISTER RECEIPT REQUIRED FOR ALL
RETURNS & EXCHANGES
TEXTBOOKS & COURSE MATERIALS:
1) You must have a cash register receipt dated no earlier than 4 weeks before class start date. Summer I & II will also require your student schedule.
2) Textbooks may be returned for a full refund or exchange during the first 5 days of the fall and spring semesters. To receive a full refund, the following conditions will apply (no exceptions):
a. New textbooks must be in perfect condition: No bent corners, no writing, no stains, no pencil markings, no bookbag scuffings, and no broken spines. Please check your textbooks when purchasing them.
b. Items that are shrink-wrapped are non-returnable if they are opened. Do not remove the shrink-wrap from the book until you make sure that you are going to need it. Go to class before you open it!
3) Refunds will be given back in the same form of payment, i.e., if you pay with a credit card, you will receive a credit card refund, use a book voucher and you will get a credit on your account. If payment was made by check, a check refund will be issued by the Finance Department.
4) If you drop a class: you have an additional 5 days after the textbook refund period (second week of class) has ended to return your book. You must have a cash register receipt and a document confirming your drop to receive a full refund.
5) Refund period for Maymester – 2 days from and including first day of class. Summer I, and Summer II - 3 days from and including the first day of class. This is for all returns and exchanges.
Make sure, during the first days of class, that you have the correct books and that the books you have will be used.
No returns are accepted for course packets, imported foreign language books, or any book or package marked “Not Returnable”.
Other Merchandise:
1) Clothing/school supplies/gift items may be exchanged only 15 days from date of receipt. No cash refunds will be given. A register receipt must accompany the exchange.
2) Software, printer supplies, and all electronics are “ALL SALES FINAL”. Please make your selections carefully.
Food/Snacks/Beverages:
Exchanges only if merchandise if defective.
